Meet the Troop

We’re a team of design, digital and strategic specialists with so many years of experience between us, that we’ve developed an instinct for knowing what’s right for your brand and how best to work with you as a partner, giving your brand strength and exceptional results. We can just sense it.

When your brief comes in, we select the perfect Troop members for the project, and they’re your dedicated team throughout.

Immediately I felt that Silverback knew what we were about and what we were trying to achieve.

Sue McKinney

Head of Marketing, IBMG

Malcolm Gilbertson

MD & Creative Director

Creative leader and brand guardian, maintaining the highest creative standards to help brands reach their fullest potential. Revels in the challenge of breaking the norm through powerful, intelligent design whilst working in collaboration with his clients and beloved Troop. You’ll find him walking his dogs in the wilderness or having fun with his family and friends. Favourite toy as a child: Gonga, the gorilla!

Jarrett Owen

Head of Digital

Digital Director who’s the bridge between the designers and developers, so they work seamlessly together, giving the best results for your brand. The 3 things he loves in life are luckily the 3 things he’s really good at: code, professional poker and hanging out with his daughter – which means, you’re in winning hands.

Nick Thomas

Senior Designer

Senior Designer who loves getting his teeth into a new brief – with a calm, pragmatic approach that means he’s focused on working with the Troop to create great work for you. Never one to follow convention, when not walking his cat Simba on a lead, he can be found (or not) travelling the world and riding his motorbike off-road.

Stacey James

Office & Project Manager

Relationship building, organising the busy office and a variety of projects take centre stage for Stacey. She puts our clients first, is relied on to get the projects and processes in place and over the finish line. With her theatre direction and performing arts background, don’t be surprised to be welcomed with a song, a dance or an infectious laugh!

Jake Harris

Digital Designer/Developer

Our long-standing, super talented front-end specialist, pushing boundaries on different digital platforms to create something memorable and unexpected. When he’s not winning at work, Jake’s being a film buff and playing video games, or on a mountain bike. Maybe not all at the same time.

Alex Rye


Highly-skilled designer who’s a black belt in organisation – she has a file for everything. Creative, competent and adaptable, she brings brands to life in all sorts of ways, from knockout graphics to creating the perfect print spec. Loves a bit of sword fighting, and a lot of milk in her coffee.

James Seymour


Designer with a natural instinct for branding and graphic design. As well as being the in-house photographer, he is ambitious and keen to learn new skills. In his spare time, he is either watching sports, flying his drone, or drinking Aperol spritz!


Join the Troop

Passionate about design with a creative instinct? We’re after rule-breakers, convention-shakers and down-to-earth team-makers. Get in touch so we can see if you’ll fit into our talented Troop. Email us your portfolio, CV and ell us why you’d like to work at Silverback®.

Hey, let’s see what we can do together