Meet the Troop

We’re a team of design, digital and strategic specialists with so many years of experience between us, that we’ve developed an instinct for knowing what’s right for your brand and how best to work with you as a partner, giving your brand strength and exceptional results. We can just sense it.

When your brief comes in, we select the perfect Troop members for the project, and they’re your dedicated team throughout.

Immediately I felt that Silverback® knew what we were about and what we were trying to achieve.

Sue McKinney

Head of Marketing, IBMG

Malcolm Gilbertson

MD & Creative Director

Creative leader and brand guardian, maintaining the highest creative standards to help brands reach their fullest potential. Revels in the challenge of breaking the norm through powerful, intelligent design whilst working in collaboration with his clients and beloved Troop. You’ll find him walking his dogs in the wilderness or having fun with his family and friends. Favourite toy as a child: Gonga, the gorilla!

Nick Thomas

Head of Design

Head of Design who loves getting his teeth into a new brief – with a calm, pragmatic approach that means he’s focused on working with the Troop to create great work for you. Never one to follow convention, when not walking his cat Simba on a lead, he can be found (or not) travelling the world or shopping for his next pair of trainers.

Jarrett Owen

Head of Digital

Digital Director who’s the bridge between the designers and developers, so they work seamlessly together, getting the best results for your brand. The 3 things he loves in life are luckily the 3 things he’s really good at: code, poker and hanging out with his daughters – which means, you’re in winning hands.

Arps Patel

Head of Client Services

With a never ending thirst for knowledge and an ever curious mind, Arps loves to guide our clients through the creative process, helping to solve their branding or digital challenges. In his spare time, you’ll find him at comedy shows, playing football and watching movies! Fun fact: Arps enjoys a spot of DIY and he even built his own hip roof!

Kieran Viney


A multi-faceted designer, with an infectious enthusiasm and a passion for truly creative, thought provoking design. You’ll often find him making a noise about something, whether it’s through his love of music, the latest addictive video game, or last nights football result!

Claire Woodward

Marketing Manager

Our super-focused Account Manager with bags of experience in the media industry. Claire truly brings the best out of every project she’s involved in. Kind hearted and fun, she enjoys caring for her animals, watching films and listening to awesome live music – rock on!

Jay Bourn

UI/UX Designer & Developer

Our always smiling digital designer Jay loves interactive web design. He has a natural desire to learn the latest hot trend, always pushing the envelope to find the killer solution. He loves a challenge – be it playing the guitar, or more recently driving to the beach for a surf in his beloved Toyota Yaris named Mavis.

Ellie Monk


Designer Ellie has a passion for creating engaging design. She fuels her creativity through a love of art and photography. Outside of the office you’ll find Ellie at the gym, walking her dogs or planning a weekend away!


Join the Troop

Passionate about design with a creative instinct? We’re after rule-breakers, convention-shakers and down-to-earth team-makers. Get in touch so we can see if you’ll fit into our talented Troop. Email us your portfolio, CV and tell us why you’d like to work at Silverback®.

Hey, let’s see what we can do together